Get phone and SMS alerts fromOpenText SiteScope
OpenText SiteScope raises the alarm — Spike makes sure a human hears it. Every OpenText SiteScope alert becomes an incident with on-call schedules, escalations, and alerts on phone, SMS, Slack, email, WhatsApp, and Teams.
Set up with AI
I use OpenText SiteScope for monitoring and Spike for on-call and incident management. Walk me through connecting them: create a OpenText SiteScope integration in Spike, copy its webhook URL, and add that webhook to OpenText SiteScope alert settings. Then help me send a test alert to confirm incidents show up in Spike.
What is OpenText SiteScope?
OpenText SiteScope keeps watch over your systems and raises an alert the moment something goes wrong — a failed check, an error spike, a service that stops responding.
Connected to Spike, those alerts become incidents: the right on-call person gets a phone call and SMS within seconds, similar incidents are grouped to cut the noise, and everything is tracked until it is resolved.
How to set up OpenText SiteScope alerts
Every Spike integration is a unique webhook URL. Paste it into OpenText SiteScope and alerts start flowing — no agents, no code.
Step 1: Create a OpenText SiteScope integration in Spike
In your Spike dashboard, open Integrations and choose OpenText SiteScope. Spike generates a unique webhook URL for this integration — copy it.
Step 2: Add the webhook in OpenText SiteScope
Open the alert or notification settings in OpenText SiteScope, add a webhook endpoint, and paste your Spike webhook URL.
Step 3: Send a test alert
Trigger a test from OpenText SiteScope. The alert lands in Spike as an incident and your on-call team is alerted immediately.
That's it — OpenText SiteScope alerts now page whoever is on call.
